Job Purpose
Key Result Areas
· Processing transactions within established delivery standards to ensure accuracy authenticity and compliance with operating procedures.
· Acquire thorough knowledge of processes as well as operating systems
· Maintain and update documents and correspondence records system to ensure efficient retrieval.
· Attend all inquiries/complaints (internal/external) promptly.
· Perform reconciliation and internal controls activity.
· Facilitate translation of Arabic instructions for the processing team.
Knowledge Skills and Experience
· Excellent communication skills –English and Arabic.
· Strong interpersonal skills.
· 2 to 4 years experience in payments back-office operation with the financial industry.
· Strong knowledge of cheque clearing process swift payments such as MT202/103 and easiness/expertise in dealing with excel.
· Good verbal/written communication and computer operating skills.
Good knowledge of general banking rules and regulations.