Title: Call Centre Agent
Location: Agouza & 6th October - Cairo
Salary: 4600 EGP/Month
Service teaching centre, exams and UK education/information enquiries through telephone calls, and to operate telephone switchboard
- To answer all incoming calls through our call centre to corporate customer care standards
- To answer all basic enquiries (according to definition provided) to satisfaction of customer
- To respond to telephone enquiries that need following up within 12 hours unless research is required, and the enquiry cannot be answered immediately.
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