الرئيسية / الوظائف / 31744 مشاهدة08 سبتمبر 2021

Call Center Agent - British Council - STJEGYPT

Call Center Agent - British Council - STJEGYPT


Work Type : Full Time
Experience : 0-3 Years
Gender : male and female
Salary: 4600
Salary Type : Net Salary
Location: Egypt

Title: Call Centre Agent

Location: Agouza & 6th October - Cairo

Salary: 4600 EGP/Month

Main Accountabilities:

Service teaching centre, exams and UK education/information enquiries through telephone calls, and to operate telephone switchboard

  • To answer all incoming calls through our call centre to corporate customer care standards
  • To answer all basic enquiries (according to definition provided) to satisfaction of customer
  • To respond to telephone enquiries that need following up within 12 hours unless research is required, and the enquiry cannot be answered immediately.

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