الرئيسية / الوظائف / 2180 مشاهدة26 أكتوبر 2021


Collection Officer - ADIB - STJEGYPT



Collection Officer - ADIB - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Salary: not mentioned
Location: Cairo EG
Collection Officer - (2100005L)

Description

 
  1. JOB PURPOSE

To minimize delinquency and control flow through into higher buckets by Collecting overdue amounts from customers who failed to meet due dates.

2- KEY ACCOUNTABILITIES:

  • Educates customers on the benefits of making timely payments to achieve monthly PI and flow rate targets
  • Works towards reducing delinquency rate and maintain productivity/ effectiveness for optimal performance for assigned accounts
  • Raises customer issues to the supervisor/Collection Head and identify high risk and skip accounts for referral to supervisor.
  • Reviews and monitors assigned accounts- Customer, communicate with the researches about the suitable action that should be taken against the delinquent accounts & Recommend rescheduling and small balance write off.
  • Arranges the Collections calls for the default and delinquent customers to identify the reasons behind not making their payment and work towards solving any issues.
  • Coordinates with units and the external collection agencies on the best collection strategies and skills required to improve the collection Rate and reduce delinquency rate.

 

 

Qualifications

 

Minimum Qualifications:

  • University/College Degree
  • 1-2 years of relevant experience in Retail Collections in banks

Job specific Skills:

  • Overall Credit Knowledge
  • Understanding of Retail Products & Collection Techniques.
  • Strong Analytical & Negotiation skills

Generic Skills

  • Excellent presentation and communication abilities
  • Excellent command of English language.
  • Strong computer skills
 

Primary Location

: EG-Egypt-Cairo

Work Locations

: 
Garden City

للمزيد من الوظائف فى تخصص

Banking


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