Principal Responsibilities
Ability to use HSBC operational systems and applying relevant technical knowledge to perform job effectively.
Maximizing the productivity and improving the quality to meet customer expectations & achieve maximum interest & profitability.
Review customers payment details to identify possible patterns of money laundering and terrorist financing activity.
Ensuring compliance with applicable internal policies and procedures and external regulations.
The jobholder will be required to ensure that all customer instructions are efficiently carried out within agreed time frames.
Understanding critical documentation and interpreting information and risk involved.
Ability to multi-task in a fast paced processing environment.
Effective and speedy prompt problem solving skills.
Review and analyze transactional activity for suspicious/unusual patterns of activity utilizing various internal systems reports and external data sources.
Conclude whether further investigation is warranted based on a reasonable assessment of information obtained.
Review collect and transmit supporting details to the Assistant Manager of Operations upon conclusion of review
Adhere strictly to compliance and operational risk controls in accordance with Company and regulatory standards policies and practices report control weaknesses compliance breaches and operational loss events
Follow appropriate escalation matrix and proactively highlight questionable profiles based on logical reasoning against text-book approach towards procedures
Keep current with understanding of systems policies procedures and US regulations
Work on short-term projects/assignments with primary focus on quality.
Qualifications
A Bachelors degree or with equivalent industry/functional experience
Fluent English is a must
Computer literate and ability to work on basic applications like MS Excel MS Word and Lotus Note
Ability to be flexible and willing to change along with changes in corporate and department objectives in addition to recommending changes to assist in meeting these objectives.
Ability to balance quality and quantity (volumes) with primary focus on quality.
Ability to learn quickly and adapt to evolving and changing priorities. Procedures change frequently selected candidates are expected to implement the changes immediately with minimal training.
Is self-motivated pragmatic (sense of urgency is a must)
Willing to work a flexible schedule to accommodate business needs.
Due to the urgent hiring need candidates with immediate right to work locally and no relocation need will be prioritised.
The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed and/or if relevant on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of but not limited to their gender or genetic information sexual orientation ethnicity religion social status medical care leave requirements political affiliation people with disabilities color national origin veteran status etc. We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website.
Issued by HSBC Electronic Data Service Delivery (HEDS)***
Job Field: Operations
Primary Location: Middle East-Egypt-Egypt-Cairo
Schedule: Full-time
Job Posting: 18-Nov-2021
