نوع العمل : عمل كلى
الخبرة : 0-3 سنة
الراتب : not mentioned
المكان : Egypt

Job Details

Experience Needed:1 to 2 years

Career Level:Experienced (Non-Manager)

Education Level:Not Specified

Salary:Confidential

Job Categories:

Job Description

Greet and welcome clients and visitors with warmth and professionalism, ensuring a positive first impression.
Manage appointment scheduling, confirmations, and cancellations using the center’s booking system.
Answer incoming calls, respond to inquiries, and direct calls to appropriate staff members.
Maintain a clean, organized, and inviting reception area at all times.
Assist clients with check-in and check-out procedures, ensuring accuracy in documentation and payments.
Provide information about services, treatments, and promotions to clients and prospective customers.
Coordinate with medical and administrative staff to ensure seamless client flow and communication.
Handle client records and sensitive information with confidentiality and discretion.
Support administrative tasks such as filing, data entry, and inventory tracking as needed.
Address and resolve client concerns or escalate issues to management promptly.

1-2 years of experience in a receptionist, front desk, or customer service role, preferably in a medical or aesthetics environment.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Professional appearance and demeanor suitable for a high-end medical aesthetics center.
Proficiency in using office software and appointment scheduling systems.
Ability to work effectively in a fast-paced, client-focused environment.
Strong attention to detail and accuracy in handling client information.
Demonstrated ability to maintain confidentiality and handle sensitive information.
Positive attitude and a commitment to delivering outstanding client service.
Flexibility to work full-time, onsite, and adapt to varying schedules as needed.