Job Description

Roles & Responsibilities

Job Responsibilities:

• Receive shipments from customers at SuperJet stations and verify shipment details and documentation.
• Perform a basic visual inspection to ensure shipments are properly packed and safe for transportation.
• Record shipment information in the company system or approved logs.
• Coordinate with SuperJet drivers regarding trip schedules and shipment loading.
• Supervise the loading and unloading of shipments to ensure proper handling.
• Hand over shipments at destination stations and obtain delivery confirmation or signatures.
• Follow all safety, operational, and station regulations.
• Handle customers professionally and escalate any issues to management when necessary.
• Maintain order and cleanliness in the shipment handling area.

 Job Requirements:

• 1-2 years of experience in a similar role in the shipping/logistics field is a preferable.
• Bachelor s degree or high school diploma
• Familiarity with our industry is a plus
• Experience using the help desk and support tools
• Excellent communication and problem-solving skills
• Patience when handling tough cases
• Multi-tasking abilities

Desired Candidate Profile

1-2 years of experience in a similar role in the shipping/logistics field is a preferable.

Bachelor s degree or high school diploma

Familiarity with our industry is a plus

Experience using the help desk and support tools

Excellent communication and problem-solving skills

Patience when handling tough cases

Multi-tasking abilities

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