• Open for males and females
• Graduates, fresh graduates, and gap year students are encouraged to apply.
• Proficient in both English (C1) and Arabic Languages 
• Comfortable using technology systems and tools, including Microsoft Office.
• No hearing or speech impairments.
• Previous experience is not required; however, any relevant experience will be considered an advantage.
• Ability to understand market trends and provide effective customer care solutions.
• Strong communication skills to effectively build sales and marketing techniques.
• Capacity to identify customer issues and direct them appropriately.
• Ability to work long hours and under pressure.
• Skills in problem identification and immediate response to various customer situations, including handling angry customers and special requests.
• Demonstrated ability to contribute to and achieve business strategies and set KPIs.

Benefits:

• Attractive Net Salary
• Commission based on KPIs
• Fully paid training
• Top achiever bonus program
• Employee bonus program
• Games, Activities, events and outing monthly
• Standby tickets from Air Arabia Airlines
• Medical, Social and Life insurance provided
• Fast track career progression as you become eligible for promotions after 6 months (based on performance)
• Opportunity to transfer to our HQ team in UAE (based on performance)

Work Conditions:
Rotational shifts with rotational days off (Last shift for females ends by 8PM)
9-hour workdays, including a 1-hour break