Service Point Advisor - West Cairo -DHL

Service Point Advisor - West Cairo -DHL
نوع العمل : عمل كلى
الخبرة : 0-1 سنة
الراتب : Not specific
المكان : Egypt

Job Description

  • Receive customers at front counter receptions and process shipments through DHL software.
  • Ensure all security procedures for all shipments received are followed up.
  • Ensure that all shipments arriving at the express center are scanned whether delivered through the front counter or will be Held for Collection.
  • Assure all customers receive service, which is prompt, friendly, courteous and helpful.
  • Provide customer feedback to others in the organization
  • Meet service level and response time objectives
  • Meet quality objectives
  • Perform customer identification
  • Perform shipment identification
  • Record sales leads and operation
  • leads Record customer complaints.
  • Make continuous work process improvements.
  • Revenue Generator.

Job Requirements

  • 0-3 years of Experience.
  • Bachelor degree
  • Write & speak English fluently
  • Gender:Female/Male
  • Computer literate and familiar with Word and Excel.



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