Package

Pay rate varies according to Arabic and English language skills:

• Starting from 15,000 to 32,000 EGP Gross (Salary + KPI's)
• Transportation allowance
• Social Insurance
• Medical Insurance
  
  
  

Key Responsibilities

Duties and Responsibilities:

• Support Tabby customers over chat and phone calls and answer their queries
• Utilize and test new digital and AI tools that we are implementing in our call centers and provide feedback to leadership
• Champion and implement customer service policies and procedures that align with company objectives
• Provide insights and feedback on customer queries to help us identify areas of improvements and optimization of customer experience
• Collaborate with your colleagues across different teams to ensure we continue to uphold our customer experience satisfaction, exceed our CSAT scores and become renowned for being the center of best customer experience globally.
  
  
  

Skills, Knowledge and Expertise

Apply from here