Job Description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role: The Repair Technician for Volvo Construction Equipment and Doosan air compressors will assume service responsibility for these machines. The role involves servicing, overhauling, and troubleshooting all Volvo machinery, both electrical and mechanical, with a broad knowledge of electrical and electronic schematics. The technician will be required to travel within the UAE, abroad, and work onshore/offshore.

What you will do:

• Service, overhaul, and troubleshoot Volvo construction machines and Doosan air compressors.
• Travel to various locations, including onshore and offshore sites, to perform service tasks.
• Collaborate with the CE service team to achieve service labor and total service revenue targets without any redo activities.
• Maintain a positive attitude and assist the service team with report making and customer care.

Skills

Required skills to be successful:

• Technical training institute course or a three-year diploma in Mechanical, Automobile, or Electrical stream.
• Minimum 6 to 7 years of hands-on experience with Volvo construction equipment and Doosan air compressors.
• Complete product knowledge with excellent troubleshooting skills, including understanding electrical and hydraulic schematics.
• UAE driving license is preferable

About the team: You will be a key member of the CE service team, working closely with other technicians and supporting the team in achieving service goals. The team values customer satisfaction, teamwork, and continuous improvement.

What equips you for the role:

• Strong technical background and hands-on experience with relevant equipment.
• Ability to work independently and as part of a team.
• Excellent communication skills and a customer-service-oriented attitude

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