About the Job

As a Partnerships Manager for our Card Business team, you will play a key role in identifying and securing partnerships with retail and commerce players to enhance our product offerings and maximize the value of our card business.

Key Responsibilities:
- Partnership Identification & Development:
- - Identify potential partners that align with our card business objectives and customer needs.
  - Develop and maintain a pipeline of prospective partners for co-branded products, loyalty programs, and customer experience enhancements.
  - Analyze market trends to identify new partnership opportunities and potential competitive advantages.
- Strategic Planning & Execution:
- - Collaborate with senior leadership to establish partnership goals, strategies, and key performance indicators.
  - Create partnership proposals and business cases, outlining objectives, revenue models, and expected customer impact.
  - Work with cross-functional teams to ensure partnerships are feasible, compliant, and strategically aligned.
- Contract Negotiation & Relationship Management:
- - Lead contract negotiations with prospective partners, ensuring mutually beneficial terms that align with our objectives.
  - Manage ongoing relationships with existing partners to maximize partnership value and identify opportunities for further collaboration.
  - Act as the primary point of contact for partners, handling day-to-day communications, conflict resolution, and performance reviews.
- Product & Campaign Launch Support:
- - Support the launch of new card products and campaigns in collaboration with the Product, Loyalty, and Marketing teams.
  - Ensure partnership elements are integrated seamlessly into product features, benefits, and marketing initiatives.
  - Track and report on partnership performance post-launch, providing insights and recommendations for optimization.
- Performance Monitoring & Reporting:
- - Regularly track and assess the performance of partnership initiatives against agreed KPIs.
  - Prepare reports and presentations for senior leadership on partnership outcomes, highlighting successes, challenges, and areas for improvement.
  - Gather and analyze customer feedback on partnership-driven product features to refine and improve future initiatives.
Qualifications:
- Bachelor's degree in Business, Marketing, Finance, or a related field (MBA or relevant advanced degree preferred).
- 5+ years of experience in partnerships, business development, or product management, ideally within the financial services, retail, or e-commerce sectors.
- Strong understanding of the retail banking or credit card industry, with experience in launching customer-facing products.
- Excellent negotiation, relationship management, and stakeholder engagement skills.
- Proven ability to manage multiple projects simultaneously in a fast-paced environment.
- Strategic mindset with analytical skills, able to interpret data and trends to drive decision-making.
- Excellent verbal and written communication skills, with the ability to present to senior leadership.
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