Responsibilities

• Directly manage and grow various profit centers across the UAE, including Digital MFP and Production Printing businesses, BSD Business, and IT peripherals
• Drive full P&L accountability for each unit, ensuring revenue and profitability targets are achieved.
• Implement business development strategies aligned with market demand and Group priorities.
• Identify new business opportunities in existing and emerging markets.
• Develop and launch new revenue streams that align with technological advancements and customer needs.
• Lead market research, competitor analysis, and solution diversification to expand market share.
• Oversee pre-tender qualification, bid strategies, and documentation for mega government and quasi-government tenders.
• Lead major account management efforts, ensuring long-term partnerships and contract renewals.
• Ensure compliance with tendering protocols and elevate the organizations standing with key clients.
• Establish and nurture strong relationships with all principal vendors.
• Ensure optimal commercial terms, service levels, and strategic alignment from vendor partners.
• Provide strategic direction to sales and marketing teams across all business units.
• Ensure effective go-to-market strategies, branding, and positioning in all regions.
• Monitor and improve customer acquisition, satisfaction, and retention rates.
• Collaborate closely with MD and Group Finance on annual budget preparation and forecasting.
• Monitor execution and ensure achievement of top-line and bottom-line goals across all entities.
• Continuously optimize cost structures, pricing models, and financial controls.
• Lead and mentor a diverse team of business unit heads, ensuring alignment with company objectives.
• Foster a high-performance, accountable culture focused on results and innovation.
• Support organizational change and succession planning to future-proof the business.

Qualifications

• Experience: 8-10 years of progressive experience in commercial roles, with at least 5 years in managerial responsibility on a district/country level, in either UAE, KSA or QAT.
• Degree in Business Management, preferably with an IT Engineering background.
• Proven track record in managing enterprise businesses in digital MFPs, production printing, and business solutions across multiple geographies.
• Extensive experience in securing large-scale government and enterprise tenders.
• Demonstrated strength in sales, marketing, vendor management, and operations.
• Strong leadership skills with a dynamic yet mature personality.
• Results-driven, with a focus on both revenue growth and operational profitability.
• Transformational personality with expertise in identifying new business fields
• Disruptive, being able to drive the company into the future while carefully evolving the company culture coming from a pure people-driven towards a more performance-driven one
• Excellent communication, negotiation, and stakeholder engagement skills.
• High level of integrity, business acumen, and cross-functional coordination capabilities; able to leverage centralized group shared services to support business requirements

Working Conditions

• Full-time executive role, office-based with option of remote working as per applicable policy
• Frequent travel (up to 50%) within the UAE required, between Dubai, Abu Dhabi & Sharjah

Location

Business Unit HQ in Dubai Investment Park (DIP); for Abu-Dhabi based joiners, AUH location can also be considered but with a mandatory relocation after 6 months.

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