Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or equivalent
• A minimum of 4 years of relevant experience

Responsibilities

• Conduct research and benchmark on IT applications operational trends and standard
• Collect necessary inputs of IT application operations and develop effective ZATCA IT application operations
• Receive incidents related to IT applications and recommend corrective actions to resolve issues
• Engage with IT functions to plan proactive and preventive maintenance activities for IT applications

Skills

• Infrastructure Management - Proficient
• IT Operations Management - Advanced
• Database Design and Operations - Proficient
• IT Compliance - Proficient

Desired requirements

• Collaboration and Communication - Developing
• Enablement of Change and Innovation - Developing

Benefits

• Follow all relevant policies, processes and standard operating procedures
• Help in solving escalated problems and provide needed support for junior team
  

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