Job summary

The Managed Services Support Specialist – ManageEngine is responsible for proactively managing, maintaining, and supporting ManageEngine tools deployed at client environments.

Qualifications

• Education: Bachelor's degree in information technology, Computer Engineering, or a related field.
• Experience: 3–5 years of hands-on experience in supporting and configuring ITSM/ITOM tools (preferably ManageEngine).
• Solid understanding of IT operations, infrastructure components, and service management frameworks.
• Certifications: ITIL Foundation (Required)
  

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