Key Responsibilities:

• Preparing technical requests for the sales team and sending them to facilitate communication with clients, ensuring accurate and up-to-date information is provided.

• Reviewing and analyzing technical specifications submitted by the sales team and responding to client inquiries to ensure product compatibility with their needs.

• Supporting the sales team by following up with clients during peak workload periods, depending on availability and resources, to ensure continuous and efficient service delivery.

• Coordinating with internal departments (such as Sales, Technical Support, and Production) to ensure the provision of accurate technical information.

• Preparing and modifying technical documents required for client proposals, ensuring their accuracy and clarity.

• Suggesting improvements to products or sales processes based on customer feedback and market needs.

• Following up on the execution of technical requests and ensuring they meet the required specifications before being sent to clients.

Qualifications

• Bachelor’s degree in engineering Mechanical.
• 3:5 years of experience in a related role.
• Strong technical support and problem-solving abilities.
• Excellent oral and written communication skills.
• Ability to work both independently and within a team.
  

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