** 𝐅𝐥𝐮𝐞𝐧𝐭 𝐄𝐧𝐠𝐥𝐢𝐬𝐡 𝐢𝐬 𝐚 𝐌𝐔𝐒𝐓 (𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐚𝐥)**

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𝐖𝐞 𝐀𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠

𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐒𝐲𝐬𝐭𝐞𝐦𝐬 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 𝐋𝐞𝐚𝐝

𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐢𝐚, 𝐄𝐠𝐲𝐩𝐭 𝐫𝐞𝐬𝐢𝐝𝐞𝐧𝐭

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𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Remote

𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐞: Monday to Friday, 4:30 PM – 12:30 AM

𝐂𝐨𝐦𝐩𝐞𝐧𝐬𝐚𝐭𝐢𝐨𝐧: 50,000 LE/month

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𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧 𝐒𝐮𝐦𝐦𝐚𝐫𝐲

We are seeking an experienced Enterprise Systems Engineer Lead to join our Infrastructure team. This role is responsible for managing escalated technical issues, providing advanced troubleshooting, mentoring junior engineers, and leading infrastructure-related projects. The ideal candidate will demonstrate strong technical expertise, excellent communication skills, and a commitment to delivering reliable, high-quality support. This position is fully remote.

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𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

• Respond promptly to escalated support tickets and prioritize issues based on urgency and business impact.

• Provide advanced troubleshooting and support for issues related to system performance, network connectivity, and application functionality.

• Collaborate with third-party vendors and internal teams to resolve complex incidents.

• Lead and ensure the timely completion of infrastructure projects.

• Manage and maintain servers, networks, and enterprise infrastructure systems.

• Monitor system performance and proactively address potential issues.

• Ensure compliance with internal security and operational policies.

• Lead infrastructure upgrades, migrations, and system deployments.

• Collaborate cross-functionally to support business and operational initiatives.

• Document system configurations, processes, and procedural changes.

• Serve as the final escalation point for complex technical problems.

• Communicate effectively with stakeholders, technical teams, and end-users.

• Mentor and provide technical guidance to junior staff.

• Perform additional duties as needed to support ongoing business operations.

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𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:

• Minimum of 5 years of experience as a System Administrator or in a similar technical role.

• Strong proficiency in Windows and Linux Server operating systems, Active Directory, SFTP, and basic networking.

• Hands-on experience with project management and ticketing tools such as JIRA, Confluence, and ServiceNow.

• Excellent troubleshooting, analytical, and communication skills.

• Ability to work both independently and collaboratively within a distributed team environment.

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