Workable makes software to help companies find hire and manage great people. We get recruiting and its role in building healthy workplaces — which is why we’re proud more than 20,000 teams around the world use Workable to do exactly that.

And while we take recruiting seriously, we don’t take ourselves too seriously. At Workable, you’ll find smart people who have fun, learn and innovate, and help others do the same. We brainstorm, we laugh, and, occasionally, we party (there’s a lot to celebrate), but we also appreciate people’s need for quiet time and focused work. We respect everyone, we hire the best, and make sure every experience is special.

In this role, you will be the team's expert on quantitative user behavior, moving far beyond basic reporting. You will work closely with UX Researchers, Designers, Product Managers, and Engineers to provide the deep, strategic insights that inform our product decisions. Your goal is to uncover the "why" behind user actions and translate complex data into compelling, human-centric stories that create a holistic view of our users.

Your key responsibilities will include:

Technical Ownership & Governance: Fully owning the end-to-end configuration, maintenance, and governance of our core quantitative stack, including Heap, Hotjar, and Google Tag Manager (GTM).

Data Integrity: Defining and managing event tracking, user segmentation, and data funnels in Heap, and managing all GTM tags, triggers, and variables to ensure 100% data integrity.

Live Experimentation: Owning and supporting the end-to-end live testing (e.g. A/B testing) lifecycle, from metric definition to statistical analysis and presenting clear recommendations to stakeholders.

Collaboration: 

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