-The IT Applications Support Lead will be responsible for leading and participating in the

implementation, configuration, and optimization of the LES/LIMS system in laboratories

in Egypt. This role will act as a key liaison between laboratory users, technical teams, and

other stakeholders, ensuring that the system meets functional and operational requirements.

Key responsibilities:

• Collaborate with business and laboratory teams to gather and document functional and technical requirements.
• Identify gaps and define appropriate solutions for these gap’s.

System Design and Configuration for roll out’s

• Participate in designing the LES/LIMS system, configuring it according to business needs.
• Define workflows, data structures, and processes related to laboratory management.

Testing and Validation

• Create and execute functional and user test cases (UAT - User Acceptance Testing).
• Validate that the system complies with regulations and quality standards such as GLP (Good Laboratory Practices) and 21 CFR Part 11.

Training and Support

• Train end users on the use of the LIMS system.
• Provide functional support during implementation and post-implementation.
• Support some activities related with Project Management and coordination with Spain IT team
• Participate in the planning, coordination, and monitoring of the implementation project.
• Collaborate with vendors and IT teams to ensure system integration with other tools (ERP, laboratory instruments, etc.).

Documentation related with projects and maintenance

• Develop functional documentation, user manuals, and procedures related to system use.
• Continuous Optimization
• Identify opportunities to improve laboratory processes through the efficient use of the LES/LIMS system.

Requirements:

• Bachelor’s degree in Computer Science, Systems Engineering, Life Sciences, Biotechnology, Chemistry, or a related field.
• Over 3 years of experience implementing LIMS systems (such as Thermofisher,
• Lab vantage, Lab Ware, STARLIMS, Sample Manager, etc.).
• Experience in laboratory digital transformation projects.
• Prior experience as a functional analyst or LIMS consultant.

Computing Skills

• Strong understanding of laboratory data management concepts and analytical processes.
• Familiarity with LES/LIMS-ERP integrations, MES systems, and laboratory devices.
• Knowledge of regulations: GLP, GMP, ISO 17025, and FDA 21 CFR Part 11.
• Experience with SQL databases and reporting tools (Crystal Reports, Power BI, etc.).
  

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