Key Accountabilities

JOB DESCRIPTION

• Coordinate the execution of the annual training plan across departments.
• Support in identifying training needs through data collection and analysis.
• Maintain and update training records, learning dashboards, and reports.
• Follow up on training effectiveness and gather feedback to ensure continuous improvement.
• Liaise with external training providers and ensure compliance with internal standards.
• Support internal trainers and subject matter experts in content development and facilitation.
• Support the end-to-end performance management cycle, including goal setting, mid-year reviews, and annual evaluations.
• Coordinate communication and training sessions to ensure employee understanding of the performance process.
• Provide technical and administrative support for the performance management system (PMS).
• Track and analyze performance ratings, feedback, and calibration data to identify development needs and trends.
• Prepare performance analytics and reports to support HR and leadership decision-making.
  
  

Qualifications, Experience And Skills

• 1:3 years’ Experience in Learning and Development, or performance management
• V. Good English Language Skills
• V. Good MS. Office Programs: Word, PowerPoint, Outlook
• V. Good Negotiation skills
• Strong Communication skills

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