Job Description

 

We are seeking a skilled and detail-oriented SharePoint Support Specialist to support, maintain, and improve our SharePoint environment. The ideal candidate will provide day-to-day technical support to users, troubleshoot issues, manage permissions and content, and work closely with IT and business teams to ensure SharePoint is used effectively across the organization.

Location: [On-site in Egypt / with very good chance to work in UAE]

Job Requirements

 

Provide first- and second-level support for SharePoint On-Premises (MUST) and online (plus)

Troubleshoot user issues related to access, permissions, workflows, document libraries, and site functionality

Create, configure, and maintain SharePoint sites, lists, libraries, and pages

Manage user permissions, security groups, and governance policies

Assist users with document management, versioning, and collaboration tools

Support SharePoint integrations with Microsoft 365 tools (Teams, OneDrive, Power Automate, Power Apps)

Monitor system performance and resolve technical issues in a timely manner

Document processes, solutions, and user guides

Provide basic training and guidance to end users

Escalate complex issues to development or infrastructure teams as needed

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