Job Summary:

The Senior Officer / Officer – Digital Development is responsible for developing, maintaining, and optimizing digital banking solutions, including websites, mobile applications, and digital platforms.

This role ensures that applications are secure, user-friendly, and aligned with business objectives while supporting integration efforts, performance enhancements, and compliance with security standards.

Job Responsibilities:

• Assist in the development, testing, and deployment of web and mobile applications.
• Write clean, scalable, and maintainable code using modern programming languages (JavaScript, Python, Java, etc.).
• Ensure digital solutions adhere to best coding practices, security guidelines, and compliance requirements.
• Support integration between digital platforms and enterprise systems (CRM, ERP, core banking systems, etc.).
• Develop and maintain RESTful APIs, SOAP services, and middleware components.
• Work with IT teams to ensure seamless data exchange and platform interoperability.
• Continuously monitor and optimize web and mobile applications for performance, scalability, and security.
• Identify and resolve system bottlenecks, slow response times, and user experience issues.
• Utilize analytics and user feedback to enhance digital platform functionality.
• Ensure all digital solutions comply with IT security policies, industry standards (PCI DSS, ISO 27001), and regulatory requirements.
• Work with IT security teams to identify vulnerabilities and implement security patches and enhancements.
• Conduct regular testing (penetration testing, security audits) to ensure application security.
• Work with UX/UI designers, business analysts, and project managers to deliver high-quality applications.
• Support business users by addressing technical issues, implementing new features, and optimizing digital workflows.
• Provide documentation and training for internal teams and end-users.
• Maintain detailed technical documentation for developed applications, APIs, and integrations.
• Generate reports on application performance, error logs, and system enhancements.
• Support management in creating data-driven insights for digital transformation initiatives.

Job Qualifications:

• Bachelor’s degree in Business Administration, accounting, Information Technology, Computer Science, or a related field.
• Senior Officer: Minimum 2 years of experience in digital development, web/mobile applications, or software engineering.
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