Company Description Sutherland is a global leader in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics. We partner with world-class brands to deliver exceptional customer experiences and business process excellence. Powered by our foundation in Digital Engineering, we drive innovation, enable scalable transformation, and help businesses thrive in a rapidly changing market. Learn more at www.sutherlandglobal.com.
Role Description We are seeking an English Customer Support to join our team in Cairo. This is a full-time, on-site role where you will be responsible for assisting customers, answering inquiries, and ensuring an excellent service experience. As a Customer Support Associate, you will interact with customers through various channels, resolve issues effectively, and uphold Sutherland's high standards of service delivery.
Qualifications* Strong customer support and customer service skills* Excellent communication and interpersonal abilities* Problem-solving mindset with attention to detail* Ability to work on-site in Cairo* Previous experience in a customer service or support role is an advantage* English level B2-C1* Graduates & dropouts& gap year* Flexible with night/rotational shifts
We Offer:* Attractive salary* Fully paid training* Medical & social insurance* Free transportation 24/7* Night shift allowance* Fast career growth opportunities