Job Description

Overview of the role:

As a Technical Training Consultant with the Al-Futtaim Automotive Academy, you will play a key role in developing competent, high-performing associates through engaging technical training programmes, coaching, and assessments. You will ensure our technicians are equipped with the latest skills and knowledge aligned with brand standards across products. This role covers both UAE and regional training support.

What you will do:

• Conduct training needs analysis and design, develop, and deliver blended technical training programmes.
• Lead recruitment drives, sponsorship programmes, and on-the-job development activities.
• Provide technical support to technicians both on-site and at customer premises.
• Coordinate with brand principals and branch managers to ensure strong collaboration and support.
• Maintain and develop training aids, facilities, and equipment, ensuring alignment with health, safety, and environmental standards.
• Support new model launches with updated training materials and delivery.
• Conduct assessments, competency testing, and skills competitions to drive associate development.
• Monitor training effectiveness and ensure continuous improvement based on feedback and results.

Skills

Required skills to be successful:

• Strong ability to assess, train, coach, and build relationships at all levels.
• Excellent communication, organisation, and time management skills.
• Ability to adapt training and assessments to suit the local market.
• High proficiency in Microsoft Office and creating tailored learning materials.
• Strong customer service orientation with a proactive, problem-solving approach.

About the team:

You will be part of the Al-Futtaim Automotive Academy, a dedicated team focused on driving excellence in technical skills across our network. We work closely with global brand principals, the retail network, and internal stakeholders to ensure consistent, high-quality training delivery that meets the evolving needs of the business.

What equips you for the role:

• Qualified Technician or equivalent engineering qualification (Volvo Master Technician level preferred).
• Minimum 3 years’ Volvo product technical experience.
• At least 2 years’ experience in training, coaching, or customer-facing roles.
• Demonstrable experience with mechanical, diesel, hydraulic, and electrical control systems.
• Full UAE driving licence.
• Additional training, assessment, or adult learning qualifications are an advantage.

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