Customer Service Officer

Customer Service Officer
نوع العمل : عمل كلى
الخبرة : 0-3 سنة
الراتب : Not Mentioned
المكان : · Saudi Arabia

Are you ready to be the face of fun at our entertainment hub "BoomRoom- Madinaty"?

As a CSO , you’ll be the heartbeat of our vibrant arcade, mini-golf, and bowling attractions! Your mission? To create unforgettable experiences for our guests, making every visit a joyous adventure.


Responsibilities:

  • Welcome with a Smile: Greet guests with enthusiasm and warmth, setting the stage for a fantastic day of fun!
  • Be Their Guide: Answer questions and provide insider tips about our park’s exciting attractions, shows, and events, ensuring everyone knows where the action is.
  • Resolve with Flair: Handle guest concerns with grace and professionalism, turning challenges into opportunities for exceptional service.
  • Team Up for Fun: Collaborate with fellow team members across departments to tackle any guest needs and deliver seamless experiences.
  • Ticketing Wizard: Assist with ticket sales and memberships, making the purchasing process a breeze while sharing exciting promotions.
  • Safety Superstar: Promote our safety policies and be the go-to person for emergency procedures, ensuring guests feel secure while they play.
  • Lost & Found Hero: Help guests recover lost items, guiding them through our process with care and efficiency.


Qualifications

  • A bachelor’s degree in any field (fresh graduates and under graduates are encouraged to apply!).
  • A passion for customer service, especially in hospitality or entertainment settings.
  • Exceptional communication skills that can light up a room.
  • A friendly, approachable personality that makes guests feel at home.
  • Flexibility to work during weekends, holidays, and those exciting late-night events!
  • A genuine love for working in a lively, engaging, and fun outdoor environment.


Working Conditions


  • Six days a week, rotational shifts.