Job Purpose: Responsible for driving revenue and growth in the freight forwarding industry, securing new clients, growing existing accounts, and understanding market needs

Key Accountabilities:

Business Development:

• Prospect new clients through various channels like cold calling, email outreach, and attending industry events.
• Meet clients face-to-face to build relationships and gain business.
• Monitor and manage existing client accounts to identify upselling and cross-selling opportunities.
• Develop and present proposals that outline your company's services and pricing to potential clients, negotiating rates and closing deals with new clients.
• Convert potential clients into actual customers.

Account Management:

• Build and maintain strong relationships with existing customers
• Understand clients' specific shipping needs and recommend tailored logistics solutions.
• Effectively utilize CRM systems to track customer interactions, manage leads, and analyze sales performance.

Sales & Market Knowledge:

• Keep up to date on industry trends, regulations, and competitor activity in the freight forwarding market.
• Research and understand the specific needs of different services provided by the company
• Contribute to the development and execution of the company's overall sales strategy.
• Prepare regular sales reports, tracking key performance indicators (KPIs) such as revenue, sales volume, and customer acquisition costs.

Financial Management:

• Prepare accurate and competitive freight quotations, considering all relevant costs and pricing strategies.
• Actively monitoring Overage Outstanding and ensuring strict compliance with credit terms.

Qualifications, Skills and Experience:

• 
  Bachelor’s degree (Preferable Logistics field or equivalent)
• 3:5 years working experience in the field of Logistics & Freight Forwarding operations, regulations, and documentation.
• Logistics and FFW background- Carrier’s route and services
• Strong Sales techniques and deep expertise in FFW.
• V. Good English Language skills
• V. Good Presentation skills
• V. Good Communication Skills
• Able to manage clients
• V. Good in Microsoft Office Programs: Excel, Power Point, Word, Outlook
• V. Good sales skills.
• V. Good Customer services skills.
• V. good Negotiation and persuasion skills
  

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