Accountabilities & Key Roles:

1. Run Central Bank Reporting processing and ensure accurate and efficient processing, in addition to reviewing the monthly reports to CBE, I-score company, and other requested/periodic reports and statistics timely.

2. Prepare required reports for Retail Facilities & all related issues (granting, renewals, delinquent …etc.) to Central Bank.

3. Handle and process all inquiries, cases, and amendments related to pending transactions and check/validate daily transaction and ensure resolving prior execution.

4. Prepare legal, rescheduling, stopped and write off cases to CBE within the limit time.

5. Amend errors that occur in I-score / CBE monthly reporting files.

6. Prepare and report any amendments occur for customers to CBE such as “Addition/deletion guarantors, deceased customers, customers personal information …. etc. “.

7. Respond to CBE, I-score and branches inquiries.

8. Resolve customers’ disputes received through I-Score, CBE, or Arab Bank complaints department timely.

9. Participate in setting the audit action plan and implementation of Unit projects.

10. Follow up pending issues concerned parties in the bank.

Requirements:

• Proficiency in modeling/ spreadsheets (Excel)

• Excellent business writing skills

• Detail oriented.

• Ability to work effectively within a team.

• Strong work discipline & ability to work under pressure.

• Excellent leadership, interpersonal, communication & presentation skills.
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