Job Details

Experience Needed:2 To 3 Years

Career Level:Experienced (Non-Manager)

Education Level:Bachelor's Degree

Salary:Confidential

Job Categories:

• Sales/Retail

Skills And Tools:

Jewelry SalesLuxury Goods SalesNegotiationCommunicationCRMSalesSales Field

Job Description

• Greet and assist customers with professionalism and product knowledge
• Understand customer preferences and recommend suitable diamond jewellery pieces.
• Maintain strong product knowledge, including diamond quality (4Cs), certification, and pricing.
• Ensure excellent after-sales service to build long-term customer relationships.
• Record all sales transactions accurately in the system.
• Provide daily and weekly sales reports to management.

Update customer data and maintain accurate CRM records.

Job Requirements

 

Education & Experience   Bachelor’s degree or diploma in Business, Marketing, or Jewellery Studies (preferred).  Minimum 2–3 years of experience in luxury jewellery or diamond sales.   Proven track record of achieving or exceeding sales targets in a retail environment.  Product Knowledge  Strong understanding of diamond grading (4Cs: Cut, Color, Clarity, Carat) and certification (GIA, IGI, etc.).  Good awareness of current jewellery trends and customer preferences.   Ability to explain diamond quality and value to customers confidently and clearly.  Sales & Communication Skills  Excellent communication and negotiation skills.  Ability to build and maintain strong customer relationships.  Persuasive and confident in handling high-value transactions.  Skilled in upselling and cross-selling luxury products. Personal Attributes  Presentable, professional, and customer-oriented. High attention to detail and strong sense of responsibility.  Positive attitude, team player, and motivated to achieve targets. Integrity and discretion when handling luxury items and customer data.

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