الخبرة : 0-3 سنة
الراتب : NOT
المكان : · Saudi Arabia
ompany Description
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Role Description
This is a full-time role for an Airline Customer Service Representative at Alorica. The role is on-site and located in El Sheikh Zuweid. The Airline Customer Service Representative will be responsible for assisting customers with their travel plans, answering inquiries, providing relevant information, and addressing any issues or concerns. This individual will ensure a positive customer experience by handling reservations, ticketing, check-ins, and other airline-related tasks. They will also coordinate with different departments to enhance service delivery and resolve escalations effectively.
Qualifications
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- Strong Communication and Customer Service skills
- Knowledge and experience in the Airlines and Aviation industry
- Excellent problem-solving and multitasking abilities
- Ability to remain calm and professional under pressure