The Showroom Manager is responsible for the smooth daily operation of the showroom, including sales performance, team supervision, customer service, and visual presentation. This leadership role requires a balance of commercial awareness, team management, and product knowledge to achieve sales targets and deliver a superior shopping experience.

Key Responsibilities



• Lead, supervise, and motivate the sales team to achieve sales and customer service targets.
• Ensure the showroom/shop provides a professional, welcoming, and customer-friendly environment.
• Oversee visual merchandising and ensure displays reflect brand image and product quality.
• Monitor and analyze sales performance, preparing daily, weekly, and monthly reports.
• Develop and implement sales strategies to increase footfall, conversion, and revenue.
• Handle escalated customer issues and greet VIP clients.
• Stay updated on product knowledge, promotions, pricing, and competitor activity.
• Coordinate with logistics/warehouse teams to ensure timely product deliveries.
• Train and coach sales staff on customer service, product knowledge, and selling techniques.
• Maintain showroom cleanliness, safety, and compliance with operational standards.

Skills

Candidate Profile



• Bachelor’s degree in Business Administration, Marketing, Retail Management, or Interior Design (for furniture).
• Master’s degree or professional management certifications are an advantage.
• 5–8 years of experience in retail/furniture/electronics sales, with at least 3 years in a managerial role.
• Proven ability to lead teams and achieve sales targets.
• Strong customer service, communication, and negotiation skills.
• In-depth knowledge of furniture/home décor trends or consumer electronics/technology products.
• Proficiency in MS Office and retail/CRM software.
• Ability to analyze sales data and prepare performance reports.
• Fluency in English; French is a

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