We are looking for a hands-on Senior Business Analyst to support banking transformation initiatives, with a strong focus on Real Estate Finance, Mortgage, and CRM systems. You will work closely with business stakeholders and delivery teams to shape digital and process improvements.

Key Responsibilities

• Act as a functional Business Analyst embedded within banking business teams
• Gather, structure, and validate business requirements for mortgage and retail banking initiatives
• Analyse end-to-end mortgage and real estate finance customer journeys
• Translate business needs into:

Functional specifications

User stories

Process flows

• Support CRM initiatives across requirements, design validation, and UAT
• Identify process gaps and recommend improvements in mortgage operations
• Maintain clear documentation and requirement traceability
• Participate in Agile ceremonies and backlog refinement
• Collaborate daily with stakeholders and delivery squads to ensure alignment

Required Experience & Skills

• 5+ years’ experience as a Business Analyst in banking or financial services
• Strong domain knowledge in:
• Real Estate Finance
• Mortgage lifecycle
• Credit assessment and collateral processes
• Experience working on CRM projects (Siebel is a strong plus)
• Solid understanding of SDLC and Agile methodologies
• Hands-on experience with JIRA, Confluence, and documentation tools
• Strong analytical thinking and structured documentation skills
• Experience working directly with business stakeholders in client environments
• Familiarity with Saudi banking regulations and government integrations (KYC, credit bureau, etc.) is highly preferred
• Fluent in English; Arabic is a plus
• Must have a transferrable IQAMA

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