Job Summary: 

We are seeking a Business Analyst with 3+ years of experience to design and optimize systems that align with organizational goals. The ideal candidate will have prior experience in the healthcare and insurance sectors, along with hands-on knowledge of Insurance Management Systems. Experience working in an Agile environment is highly preferred 

Responsibilities: 

• Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.
• Design new computer programs by analyzing requirements, constructing workflow charts, BPMN diagrams, and other visual models, studying system capabilities, and writing specifications.
• Improve systems by studying current practices and designing modifications.
• Define the scope of work and deliver technical documents such as SRS (Software Requirements Specification), BRD (Business Requirements Document), and SDS (System Design Specification).
• Recommend controls by identifying problems and writing improved procedures.
• Maintain system protocols by writing and updating procedures.
• Provide references for users by writing and maintaining user documentation, providing help desk support, and training users.
• Maintain user confidence and protect operations by keeping information confidential.
• Contribute to team efforts by accomplishing related results as needed.
• Prepare technical reports by collecting, analyzing, and summarizing information and trends.
• Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
• Define project requirements by identifying project milestones, phases, and elements, forming project teams, and establishing project budgets.
• Collaborate with cross-functional teams using Agile/Scrum practices, including participation in sprint planning, daily stand-ups, retrospectives, and backlog refinement sessions.