Reports to: Senior Operations Manager

Contract Duration: 3 Months

Role Overview:

Support the Operations team in planning and executing physical, digital, and hybrid events throughout the year, including providing onsite assistance during events.

Key Responsibilities:

Event Planning & Coordination

• Maintain communication with suppliers, venues, and show teams
• Create exhibitor manuals and coordinate with Customer Service on newsletters
• Manage logistics for equipment, pre-show preparations, and onsite welfare
• Develop staff briefings, exhibitor lists, floor plans, and safety documentation

Administrative & Digital Support

• Support Digital Operations with webinars and virtual events
• Process purchase orders, track budgets, and update invoice records
• Assist with post-event analysis and reporting
• Address operational queries from exhibitors and internal teams
• Coordinate team travel, meetings, and training sessions

Essential Skills

• Proactive mindset with strong organizational abilities
• Excellent time management and prioritization skills
• Proficient in Microsoft Office suite
• Strong written and verbal communication skills
• Ability to remain calm under pressure
• Meticulous attention to detail
• Willingness to travel to events

Experience

• 1+ year in Operations within event management
• Knowledge of exhibition industry and venues
• Flexibility to work extended hours during events
• Advantageous: Experience with digital event platforms (Swapcard, On24, Teams Live, Zoom)

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com        

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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