Job Details

Experience Needed:0 To 2 Years

Career Level:Entry Level (Junior Level / Fresh Grad)

Education Level:Bachelor's Degree

Salary:Confidential

Job Categories:

• IT/Software Development

Skills And Tools:

Help deskIT Help DeskITHelpDeskComputer ScienceInformation Technology (IT)it helpDesktechnicalTechnical SupportSupport

Job Description

We’re Hiring: IT Helpdesk Specialist (L1)
Company: Sutherland Cairo
Location: New Cairo
Attractive Salary + Transportation Provided
Work from Home option available after 6 months
Rotational & Overnight Shifts – Flexibility Required

We are looking for a talented IT Helpdesk Specialist (Level 1) to join our dynamic team by August 11th.

 

Job Requirements

• Requirements:
• IT Helpdesk Experience – Level 1
• English Level B2 (Able to handle US-based clients)
• Knowledge of Google Workspace tools (Gmail, Google Meet, Docs, etc.)
• Experience with Microsoft Products (O365)
• Strong technical support skills (focused on computers, not mobiles)

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