Job Details

Experience Needed:1 To 2 Years

Career Level:Entry Level (Junior Level / Fresh Grad)

Education Level:Not Specified

Salary:Confidential

Job Categories:

• Installation/Maintenance/Repair
• IT/Software Development
• Engineering - Telecom/Technology

Skills And Tools:

Information Technology (IT)ITSecurityNetworkingSoftwareComputer Science

Job Description

• Install, configure, and maintain software and hardware components of a computer and network systems for all end-user software applications (Windows, MS Office, Antivirus, Outlook, etc.).
• Troubleshoot system and network problems, diagnose, and solve hardware or software issues including Windows and/or Apple operating systems.
• Repair and replace the damaged computer and network components.
• Test new hardware and software before full-scale installation.
• Serve as the first point of contact for end-users seeking technical assistance over the phone, email, or remote support.
• Follow-up and update PC's status and information.

Job Requirements

 

• 1 to 2 years of experience in IT help desk or technical Support role.
• Bachelor's degree in Computer science or related fields.

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