Job summary

As the Global E-Commerce Product Manager and reporting to the Global E-commerce Director, you will be responsible for the strategy, creation, and continuous improvement of our e-commerce website.

Responsibilities

• Define and execute the product roadmap for the global e-commerce platform, aligning with business goals and customer needs.
• Lead website development projects, including new features, optimizations, and international expansion efforts.
• Partner with e-commerce and digital marketing teams to enhance site performance, user experience, and conversion rates.
• Oversee A/B testing and data-driven decision-making to improve site functionality and engagement.

Customer Experience & UX Optimization

• Own the end-to-end user journey, ensuring an intuitive, engaging, and luxury brand-aligned experience.
• Optimize the mobile and desktop experience with a focus on personalization, accessibility, and conversion rate optimization (CRO).
• Collaborate with content and design teams to maintain a visually compelling and on-brand digital experience.
  

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