Key Responsibilities:

• Manage timetables, class schedules, exams, and bookings for online courses (Arabic Language, Quran etc)
• Monitor student attendance, punctuality, and withdrawals.
• Liaise with teachers and students regarding level placements and timetable updates.
• Oversee staff work hours and assist with salary calculations.
• Provide technical support and help manage online platforms (Microsoft Teams, Zoom).
• Support students with enrolment, onboarding, and general queries.
• Ensure teachers complete attendance, grading, and feedback on time.
• Assist with onboarding teachers and resolving their technical issues.
• Collaborate on academic content development and social media outreach.
• Provide occasional support to other departments and help cover absent staff if required.

Additional Notes:

The role may involve supporting in-person programme administration remotely and other duties as needed to meet operational requirements.

Essential requirements

• Educated to degree level or holding equivalent professional qualifications
• Experience of working efficiently in an administrative environment
• Experience in providing good customer service
• Experience using software confidently, such as Microsoft Office, Google Suite and Microsoft Teams
• High standard of verbal and written communication in English and Fusha Arabic
• Experience dealing with foreigners
• Excellent communication skills in Arabic and English - communicating important information promptly, clearly and thoughtfully to management and students.
• Working with integrity and treating the organisation’s projects as their own, with an eye for being cost-efficient without compromising on quality as much as possible. Working in the interests of the organisation.
• Committed to Islamic values, and etiquettes and can naturally reflect these in their role

Skills required

• Professional, patient and able to work calmly under pressure with excellent organisational skills and personal time management
• Ability to pay close attention to detail and produce work to consistently high standards within tight deadlines
• Ability to exercise initiative and creativity to resolve problems.
• Ability to prioritise and plan activities independently
• Ability to deal professionally and calmly with a variety of people at all levels of an educational institution, working collaboratively with creativity and empathy.
• Ability to work within a close team, providing support and cover where necessary to ensure the smooth running of the centre.
• Flexible, willing to learn new things and enjoys challenges.

Highly desirable

• Experienc working in the context of an educational centre
• Arabic language/Quran teaching experience
• Knowledge of more than two languages

Who This Role Suits

This role is ideal for aYou will enjoy this role if you:

• Are a highly organised, self-motivated individual who enjoys variety in their work, takes pride in their contribution and works to high standards, and is quick to adapt to new tasks.
• Are passionate about Arabic and Quran education and supporting non-native students from around the world on their learning journey.
• Enjoy the administrative side of educational work and find meaning in creating smooth systems and support for others.
• Are looking for a long-term remote position that is both impactful and rewarding with a mission-driven team
• Are solution-oriented, proactive, and eager to learn and grow
• Appreciate the chance to get involved in different departments and projects beyond your core role, keeping your work varied, engaging, and full of learning opportunities.
• Find satisfaction in both detailed behind-the-scenes tasks and in supporting students and staff directly.

This is an opportunity to contribute meaningfully to a growing educational initiative rooted in Islamic values.

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