Company Description

El Ezaby Pharmacy is Egypt’s leading provider of health and personal care products, with nearly 50 years of experience serving the Egyptian community. Established in 1975, the group has grown into a major corporation with ambitions to cement its leadership across the region. El Ezaby Pharmacies redefine the profession by introducing novel operational models and offering services like home delivery and patient consultation. The company invests in a top-notch development center to nurture the talents of its team, ensuring global-standard operations through a network of 450+ branches across the nation.

Role Description

· Collaborate with HR and IT teams to define requirements and deliver scalable SAP SuccessFactors solutions.

· Implement, configure, and customize various SuccessFactors modules.

· Manage and monitor integrations between SAP SuccessFactors and other systems (e.g., SAP ERP, payroll, BI).

· Provide support during all project phases: blueprinting, realization, testing, go-live, and hyper care.

· Conduct user training sessions and create supporting documentation.

· Monitor system performance and troubleshoot issues proactively.

· Ensure compliance with data protection policies (e.g., GDPR, Egyptian labor law).

· Liaise with SAP support and vendors for escalated issues and enhancement requests.

· Provide insights on continuous improvement and system optimization opportunities.

Qualifications

· Bachelor’s degree in computer science, Information Systems, or a related field.

· SAP SuccessFactors certification is highly preferred, especially in Employee Central.

· Project management certification (e.g., PMP, Agile/Scrum) is a plus.

· 3–5 years of experience in SAP SuccessFactors implementation and support.

· Strong understanding of HR processes in retail/pharmaceutical sectors (workforce planning, talent management, learning, etc.).

· Proven experience integrating SuccessFactors with SAP and third-party systems.

· Experience with SAP BTP, CPI, and IDoc/ODATA/API-based integrations is a plus.

· Familiarity with ITIL processes for change, incident, and problem management.

Skills:

• Advanced SAP SuccessFactors (configuration & admin).
• Intermediate SAP integration (CPI, BTP).
• Intermediate HRIS Reporting & Analytics (SuccessFactors, Power BI).
• Advanced System Testing & QA.
• Advanced Data Migration and Validation.

• للتقديم الان