We’re looking for a passionate Merchant Support Specialist to be the first point of contact for our partners, ensuring their journey with Paymob is smooth, efficient, and exceptional.

Responsibilities

• Handle inbound calls, emails, and chats from merchants.
• Troubleshoot and resolve merchant inquiries.
• Provide guidance on Paymob’s products and services.
• Collaborate with internal teams to deliver a seamless support experience.
  
  

Requirements

• Fresh graduates are welcome 🚀
• 0–2 years of experience in customer service, call center, or merchant support (fintech or banking is a plus).
• Excellent communication & problem-solving skills.
• Passion for helping people and delivering a great experien

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