Job-specific responsibilities:

• ·Elicit and analyze detailed customer requirements for the anticipated solution using Requirement Elicitation Techniques (interviews, requirements analysis workshops and sessions, and use cases scenarios analysis..etc.)
• Scope proposed solution for new opportunities including Solution functional requirements, Business processes mapping (As is/To be), Goals, Assumptions, Responsibilities, and Risks leveraging e-finance portfolio of services.
• Develop and Own the Technical Proposals and all required presales deliverables including (Solution Presentations – Solution scoping documentation – Solution Analysis articulations...etc.) to articulate and outline the proposed solutions addressing customer business needs.
• Collaborate and work closely with all Company’s Technology & Operation teams (like Business Solutions – Operation & e-payment - IT - POS - Supporting functions) to create a compelling solution / proposal following the Company’s Sales/Pre-Sales process.
• Conduct internal meetings to brief all internal stakeholders on customer requirements and solution scope consequently assigning and tracking the requested work items from each stakeholder.
• Conduct all necessary oral presentations and meetings to review technical proposal and explain proposed solutions to customers, management, or other involved parties.
• Work closely with sales account managers and bid manager to ensure successful closure of the sales deal with expected outcomes.

Required Specialization:

• A university degree, preferably in computer science or engineering
• Proven experience in business analysis (10+ years’ experience in similar role)
• Proven experience in Financial technology (e-Payments Solutions, and Transaction Processing)
• Strong Presentation and communication skills
• Proficiency in MS Office, MS Visio
• IIBA certification/standard knowledge is a plus
• Strong interpersonal skills
• Fluent Arabic and English languages
• Ability to work creatively and analytically in a problem-solving environment
• High level of Integrity & trust.
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