نوع العمل : عمل كلى
الخبرة : 0-3 سنة
الراتب : Not mentioned
المكان : United Arab Emirates
الخبرة : 0-3 سنة
الراتب : Not mentioned
المكان : United Arab Emirates
Job Details
Experience Needed:Not SpecifiedCareer Level:Entry Level (Junior Level / Fresh Grad)Education Level:Not SpecifiedSalary:ConfidentialJob Categories:
Experience Needed:Not Specified
Career Level:Entry Level (Junior Level / Fresh Grad)
Education Level:Not Specified
Salary:Confidential
Job Categories:
Skills And Tools:
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Job Description
We are looking for a Call Centre Agent – Arabic Speaker to be the voice of Alba Cars for our inbound and outbound customer interactions. In this fast-paced role, you’ll connect with leads, turn interest into showroom visits, and help drive our sales success from behind the scenes.You’re a natural communicator who’s fluent in Arabic and English, thrives under pressure, and enjoys speaking with customers across multiple channels. If you’re enthusiastic, organized, and motivated by hitting targets, this is your moment to shine—read on!Key ResponsibilitiesCore FunctionsMake proactive outbound calls and respond to inbound leads across platforms.Convert enquiries into confirmed showroom appointments with urgency and care.Understand each customer’s needs and match them with the right solutions.Maintain accurate call logs and notes within the CRM.Collaboration & CommunicationPartner with the sales team to ensure smooth customer handovers.Use confident, clear, and positive language in every interaction.Represent Alba Cars’ strengths—large inventory, verified vehicles, flexible finance & trade-ins.Build rapport and maintain a warm, professional tone across all touchpoints.Performance & Follow-UpFollow up with leads to reduce appointment no-shows.Track daily targets and KPIs for contact rate and appointment conversion.Contribute to a high-performance, customer-first culture.Continuously improve through feedback and performance reviews.RequirementsFluent in Arabic and proficient in English (spoken and written).Prior experience in customer service, call centre, or automotive industry preferred.Confident communicator with strong phone and interpersonal skills.Highly organized with a proactive, target-driven attitude.Able to multitask in a fast-paced, high-volume setting.Strong follow-up and CRM management skills.UAE-based or willing to relocate.Salary & BenefitsCompetitive Salary: AED 3,000 – 5,000Compensation Structure: Base + CommissionTarget-based incentive structure with commission potentialWork Visa sponsorshipMedical insurance30 days of paid annual leaveIn-house training and a vibrant team cultureWork ArrangementType: Full-time, on-site positionNote: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.Why Join Us?✔ Be part of one of the fastest-growing automotive retailers in the UAE✔ Enjoy a supportive team environment that values energy and communication✔ Unlock uncapped commission potential with every appointment that leads to a sale✔ Build a long-term career with ongoing development and training opportunitiesIf you're dependable, persuasive, and take pride in engaging with customers—apply today and jumpstart your journey with Alba Cars! للتقديم الان
We are looking for a Call Centre Agent – Arabic Speaker to be the voice of Alba Cars for our inbound and outbound customer interactions. In this fast-paced role, you’ll connect with leads, turn interest into showroom visits, and help drive our sales success from behind the scenes.You’re a natural communicator who’s fluent in Arabic and English, thrives under pressure, and enjoys speaking with customers across multiple channels. If you’re enthusiastic, organized, and motivated by hitting targets, this is your moment to shine—read on!Key ResponsibilitiesCore FunctionsMake proactive outbound calls and respond to inbound leads across platforms.Convert enquiries into confirmed showroom appointments with urgency and care.Understand each customer’s needs and match them with the right solutions.Maintain accurate call logs and notes within the CRM.Collaboration & CommunicationPartner with the sales team to ensure smooth customer handovers.Use confident, clear, and positive language in every interaction.Represent Alba Cars’ strengths—large inventory, verified vehicles, flexible finance & trade-ins.Build rapport and maintain a warm, professional tone across all touchpoints.Performance & Follow-UpFollow up with leads to reduce appointment no-shows.Track daily targets and KPIs for contact rate and appointment conversion.Contribute to a high-performance, customer-first culture.Continuously improve through feedback and performance reviews.RequirementsFluent in Arabic and proficient in English (spoken and written).Prior experience in customer service, call centre, or automotive industry preferred.Confident communicator with strong phone and interpersonal skills.Highly organized with a proactive, target-driven attitude.Able to multitask in a fast-paced, high-volume setting.Strong follow-up and CRM management skills.UAE-based or willing to relocate.Salary & BenefitsCompetitive Salary: AED 3,000 – 5,000Compensation Structure: Base + CommissionTarget-based incentive structure with commission potentialWork Visa sponsorshipMedical insurance30 days of paid annual leaveIn-house training and a vibrant team cultureWork ArrangementType: Full-time, on-site positionNote: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.Why Join Us?✔ Be part of one of the fastest-growing automotive retailers in the UAE✔ Enjoy a supportive team environment that values energy and communication✔ Unlock uncapped commission potential with every appointment that leads to a sale✔ Build a long-term career with ongoing development and training opportunitiesIf you're dependable, persuasive, and take pride in engaging with customers—apply today and jumpstart your journey with Alba Cars!