Teller-Branches at Credit Agricole
Job Description
Sales
Promote and sell full range of products / services to current and potential customers at the counter via creating leads / referrals on a daily basis.
Spot and handle all cross-selling opportunities for opening account to beneficiaries of cheques or transfers.
Quality & Service
Receive and process cash / cheque deposits from customers.
En-cash
Bank cheques or withdrawals, coupon payment and mutual fund dividends / breaking to customers .
Pay funds against manager cheques / certified cheques.
Buy / sell foreign currencies and travelers cheques.
Issuance of Manager cheques,
Bank Drafts and Certified cheques.
Affect outgoing transfers as per clients instructions and within the set regulations.
Accept transfers from / to main vault and other Branches.
Receive, check and prepare all postdated ,clearing and collection cheques, before sending to the Center.
Verify customers’ signatures within limit and obtain proper verification for over limit.
Process special instructions concerning TDs.
Promptly and efficiently handle escalated customer issues and feedback.
CBE, Compliance, Audit, Procedures
Prepare all required lists of old record.
Prepare Cash Reports.
Ensure implementation of all
Bank policies and procedures as per set limits and given signature authority.
Ensure abiding to
Bank policies, procedures, KYC and all related Compliance regulations and procedures.
Job Requirements
Bachelor degree.
Service quality oriented.
Time management and organizational skills.
Strong follow-up and monitoring mechanism.
Team work spirit and staff development skills.
Customer service oriented and cross selling skills.
Facilitate Procedures (CBE + Compliance).
Operational experience and high control level over the cash area in line with compliance & CBE directives.
To Apply 
