الرئيسية / الوظائف / 3042 مشاهدة08 مارس 2022


Recovery Officer at Mashreq Bank - STJEGYPT



Recovery Officer at Mashreq Bank - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Salary: Not Mentioned
Salary Type : Net Salary
Location: Cairo,EG


Key Result Areas

Work a queue of charged off account and ensure that all monies owed and duly collected.
Contact customers & convince them to pay; identify reasons for non-payment
Trace potential skips and reach out to customer, and engage with customers to maximize recoveries on charged off accounts.
Propose settlement negotiations to recover unpaid balances and seek appropriate approvals before these are confirmed to the customer
Update contact details of customer & once customer has paid to ensure that all cases are dropped/ balances written off and account closed.
Identify high risk accounts for legal actions and route difficult cases to the TL for help.
Achieve performance targets that have been communicated
Provide feedback on portfolio on a regular basis to the Team Leader


Knowledge, Skills And Experience

Graduate
Excellent communication skills
Good excel/word skills
Multi-lingual ability is an advantage (English + 1 other)
Assertive & confident
Relevant retail collections experience in COE location or UAE

للمزيد من الوظائف فى تخصص

Banking


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