PURPOSE & IMPACT ON ORGANIZATION:

You contribute to the store sales and adidas profit targets by:                                                                                                                                                                                                                              

Passionately inspiring and serving and selling to our consumers

Diligently executing store operations

Contributing to a culture of consumer centricity within the store

KEY RESPONSIBILITIES:

Actively connect and engage with consumers entering the store

Be aware of store KPIs (key performance indicators) and contribute to store sales

Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards

Be a Brand advocate consistently exhibiting the 3 Cs (Confidence Collaboration and Creativity)

Use seasonal product and Brand knowledge effectively during consumer interactions

Communicate product features and benefits and unique selling points clearly to address consumer needs

Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience

Be aware of all omnichannel related sales tools

Guide our Consumers through the digital touchpoints in the store

Process merchandise deliveries quickly and effectively and constantly replenish merchandising fixtures to ensure the stores entire product offer is represented on the sales floor

Complete sales transactions quickly and accurately while adhering to cash protection procedures

Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty

Minimize loss in the stockroom and the sales floor

Perform all store operations in a safe effective and efficient manner

Comply with all operational policies and procedures

Maintain an appealing easy to shop environment for Consumers by executing visual merchandising and house-keeping standards

Know the store KPIs and how you personally contribute to them

Plays a role in maximizing sales and minimizing loss

Keeps an up-to-date awareness of our competitors

Offers suggestions and ideas on how to improve operations and processes

Collaborate productively and respectfully with team members

Communicates a desire for ongoing learning and welcomes all available opportunities to increase own and store performance

Seek coaching and learning opportunities to continually improve performance

Complete all applicable training programs and effectively apply the learning on the job

Seek coaching and learning opportunities to continually improve performance

Always work with a team-first mindset fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all

AUTHORITIES:

Not Applicable

KEY RELATIONSHIPS:

Consumers

Peers and Supervisor

KNOWLEDGE CAPABILITIES AND EXPERIENCE:

Retail Professional Competencies

MINIMUM QUALIFICATIONS:

Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment

Basic numeracy  literacy and verbal communication skills