الرئيسية / الوظائف / 16584 مشاهدة05 نوفمبر 2022


Customer Service Officer - AL AHLI BANK OF KUWAIT - STJEGYPT



Customer Service Officer - AL AHLI BANK OF KUWAIT - STJEGYPT

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Work Type : Full Time
Experience : 0-1 Years




Gender : male and female
Salary: Not Mentioed
Salary Type : Net Salary
Location: Egypt

Job Purpose

Deliver high quality service to customers through providing banking service


Key Accountabilities



• Sales Achieve sales targets covering all required banking products as per branch business objectives.


• Sales opportunities Identify sales opportunities and utilize those to achieve customer efficiency.


• Products Explain products and services to customers in order to achieve sales


• Customer service Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints


• Complaints Resolve issues and complaints from customers; escalate issue when outside authority


• Customer requests Process requests from existing and new customers and provide them with excellent service


• Customer administration Send receive and file confirmations and ensure transfers are properly processed


• Customer records Create update and maintain relevant customer records ensuring that data is recorded appropriately


• Corporate governance Ensure all activities comply with corporate governance & regulatory/legal frameworks



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للمزيد من الوظائف فى تخصص

Banking


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