About You (essential requirements for the role):

• English at Proficiency Level B2
• Higher Diploma and/or equivalent professional experience
• Comprehensive, proven experience as a customer service and sales executive
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for customer service and sales
• Self-motivated with a results-driven approach
• Self-motivated and target focused
• Resilience
• Strong communication skills – including both verbal and written
• The ability to influence and negotiate with others
• Commercial awareness
• Problem solving 
• Competent IT skills
• Numerical skills

Desirable requirements for the role

• Customer Service Professional Qualification
• Relevant qualification or training undertaken in Sales
• Hands-on experience with CRM software is a plus

Further Information 

• Role:   Customer Service and Sales Officer – Teaching Centre
• Number of positions:  3
• Pay Band: BRC-4-H
• Location: Agouza,  Egypt
• Contract type:  1-year fixed term contract
• Closing date:  28th November 2022 (23:59 Gulf Standard Time)
• Salary : 8971.2 EGP
• Other:  This role is open to candidates who have right to work and located in Egypt.

*Please note that all applications should be submitted only in English.

*It is advisable to apply in advance to avoid any technical issues at the last moment.

*The teaching centre department operates six days a week with
Saturdays and weekday evenings usually times of peak demand. Working
schedules are subject to variations to account for activity patterns and
will involve unsocial working hours (including late finishes and
Saturday shifts)

Apply for here