Customer Service Agent at Etisalat Egypt

Customer Service Agent at Etisalat Egypt
نوع العمل : عمل جزئى
الخبرة : 3-5 سنة
الراتب :
المكان : cairo

Job Description

Job Description

  • Interact with UAE Elite and VIP customers to provide information in response to inquiries to ensure customer satisfaction

     
  • Resolve customer potential problems by clarifying the customer complaint determining the cause of the problem selecting and explaining the best solution to solve the problem and following up to ensure resolution.

     
  • Update client account data on the company website to follow up on payment status review contracted unit updates.


Job Requirements

 

  • Minimum experience 6 months 
  • English level B2
  • Max Age 32
  • Grads only
  • Must have a military service Certificate
  • Flexible with rotational shifts


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