Customer Service Agent at Etisalat Egypt - STJEGYPT
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Work Type : Full Time Experience : 3-5 Years
Gender : male and female Location: cairo
Job Description
Job Description
Interact with UAE Elite and VIP customers to provide information in response to inquiries to ensure customer satisfaction
Resolve customer potential problems by clarifying the customer complaint determining the cause of the problem selecting and explaining the best solution to solve the problem and following up to ensure resolution.
Update client account data on the company website to follow up on payment status review contracted unit updates.