Were looking motivated agents whos eager to support customers by providing information and find solutions to enhance the customer experience
Salary: 10,000 to 12,000 EGP gross
Job context: Remote
Employment type: Insourced staff/ Annual Contract
Area of Experience:
- Interact with customers over the phone to understand their banking needs.
- Provide excellent customer service to achieve customer loyalty.
- Resolve problems over the telephone on the spot.
- Convert sales opportunities in order to meet financial targets.
- Clarify and explain procedures and products over the telephone.
- Capture and report customer feedback towards continual product development.
- University Graduate.
- 1 – 3 years of Call Center experience
- Customer focused
- Computer literate
- Excellent communication skills (Excellent English language is a must)
- Strong listening skills.
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