Responsibilities:
- Greeting and attending to visitors at the front desk
- Provide basic and accurate information in-person and via phone/email
- Accurate patients data entry into our clinic management system
- Time keeping and proper schedule management. Contact patients in case of delay
- Schedule follow up appointments & next visit action
- Professionally assist both staff and patients to ensure smooth work flow
- Maintain office security by following safety procedures and controlling access via the reception desk
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Order front office supplies and keep inventory of stock
- Perform other clerical receptionist duties such as filing, scanning, photocopying, transcribing and faxing
- Keep updated records of office sales & expenses
Job Requirements
- Proven work experience, Front Office Representative or similar role
- Proficiency in Microsoft Office
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Females only
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