Customer Service Agent at Etisalat Business Services UAE

Customer Service Agent at Etisalat Business Services UAE
نوع العمل : عمل جزئى
الخبرة : 0-3 سنة
الراتب : 7000 EGP
المكان : Cairo,EG





Etisalat Global Services is hiring Customer Service Representatives for Prestige Account



Work Location:

Egypt, Cairo, Maadi (Transportation not provided)



Job description:



1)Interact with UAE Elite and VIP customers to provide information in response to inquiries, ensure customer satisfaction



2)Resolve customers potential problems by clarifying the customers
complaint; determining the cause of the problem; selecting and
explaining the best solution to solve the problem and following up to
ensure resolution.



3)Update clients account data on the company website to follow up payment status, review contracted unit updates.



Job Requirements:



University Graduates of any major

Fluent in English(B2)

Minimum 6 months previous call center experience

Flexible with rotational shifts



Job benefits:

1)Net salary 7500 EGP/Month (6500 Net basic+1000 KPIs)

2)Fully paid training

3)NBA 50 EGP/Sale

4)Social and Medical insurance

5)Free VPN line

Apply for here