Customer Service Agent - Ramtrade - STJEGYPT
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Work Type : Full Time
Experience : 0-1 Years
Gender : male and female
Salary: 4000 To 4500
Salary Type : Net Salary
Location: EGYPT
Job Description
- Answers out coming calls by clarifying desired information location and providing information.
- Maintains call center database by entering information.
- Follow up clients calls where necessary.
- Enter new clients information into system.
- Take part in supporting sales processes through data collected from clients.
- Keep an updated database of clients information/inquiries and send it to the concerned department for proper action accordingly.
- Follow communication “scripts” when handling different topics
- Identify clients’ needs clarify information research every issue and provide solutions and/or alternatives
- Achieving the highest customer satisfaction.
- Any other duties related to the job.
Job Requirements
- Bachelors degree in related field.
- At least 1 years of experience.
- Communication Skills: very good at interacting with prospective the clients.
- Organizational Skills: They are able to manage several telephone calls.
- Ability to perform several tasks concurrently with ease and professionalism.
- Ability to communicate in Arabic & English clearly verbally and in writing.
- Night Shift - Prefer Males
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Customer Service
